Digital Customer Service

Digital Customer Service is the new standard for creating a 5-star customer experience As much as t

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The Role of Customer Experience in the Formation of Customer Engagement

In the present competitive world, academicians as well as practitioners recognised the significance

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Customer Relationship Management als Ma?nahme zur Intensivierung der Online-Kundenbindung

Studienarbeit aus dem Jahr 2018 im Fachbereich BWL - Customer-Relationship-Management, CRM, Note: 1

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Digital Economy for Customer Benefit and Business Fairness

The international conference "Sustainable Collaboration in Business, Technology, Information and In

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Customer Psychology / கஸ்டமர் சைக்காலஜி

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Die Customer Experience im digitalen Zeitalter. Eine Analyse der Entwicklungen und Zukunftspotenziale am Beispiel der Tom Tailor GmbH

Studienarbeit aus dem Jahr 2021 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note:

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Customer Meaningful Quality Management

Nous sommes face aujourd'hui ? un nouvel enjeu, le Monde de l'Entreprise doit r矇pondre aux attentes

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Customer W.O.W. Ask Me How

Does your company have what it takes to W.O.W. your customers and keep them coming back? Delivering

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A study of customer satisfaction in selected sectors of service industry

Introduction and overall methodologyThe service sector has assumed economic growth over the past de

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Practical Customer Success Management

Practical Customer Success Management is a complete "handbook for CSMs", written by a customer succ

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The Reign of the Customer

With major retailers closing brick-and-mortar stores every month and the continued shift to online

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Internet-Based Customer Value Management

Characteristics of the Concept of Customer Value Management.- Influence of the Internet on Value to

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Factors influencing customer satisfaction and behavioral intention. The airline industry in Malaysia

Master's Thesis from the year 2019 in the subject Business economics - Customer Relationship Manage

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Customer Value Generation in Banking

The banking sector is undergoing a process of fundamental transformation - mainly due to the challe

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Double Your Growth Through Excellent Customer Service

This high power motivational book intends to double your profits by offering Quality service. By re

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Customer Service Clerk (Usps)

The Customer Service Clerk (USPS) Passbook(R) prepares you for your test by allowing you to take pr

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Zendesk for Customer Service agents

Everything you need to know to solve tickets in Zendesk. Get started with Zendesk(c) with this easy

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Digital Customer Experience Engineering

Customer experience engineering applied to the engineering department is rare, but needed. Most com

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Working with Microsoft Forms and Customer Voice

Work with business scenarios and discover best practices to get the most out of Microsoft Forms and

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Better Customer Service

This readable and concise research-based book discusses seven simple rules that will help businesse

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Sticky Customer Service

Do you lose customers about as fast as you gain them?It doesn't have to be that way. Customer servi

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Sticky Customer Service

Do you lose customers about as fast as you gain them?It doesn't have to be that way. Customer servi

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Customer Success

Customer Success: The Essential Guide On How to Deal With Difficult Customers, Learn Effective Cust

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The Customer Copernicus

Some companies are great for customers - not only do they care but they change whole markets to wor

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Never Lose a Customer Again

Never Lose a Customer Again: The Ultimate Guide on How To Get and Keep Your Customers, Learn the Es

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Leading the Customer Experience

DISTINGUISHED FAVORITE: NYC Big Book Award 2021 - Marketing & PR Many organizations and leaders str

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Crafting Customer Experience Strategy

Crafting Customer Experience Strategy: Lessons from Asia looks at how Customer Experience Managemen

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The Power of Customer Experience

Having a customer-centric business model has evolved from being a nice-to-have to a must-have for a

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Women Who Push the Limits Presents 7 Keys to Improving Your Customer Service

"Regardless of the business you're in, you're in the CUSTOMER SERVICE BUSINESS."★★&#973

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Exceptional Customer Service - Retaining your Customers for Life!

No business today can afford to ignore two very important people -2C's -Your Customer and Your Comp

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Leading the Customer Experience

DISTINGUISHED FAVORITE: NYC Big Book Award 2021 - Marketing & PR Many organizations and leaders str

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The Power of Customer Experience

Having a customer-centric business model has evolved from being a nice-to-have to a must-have for a

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Superior Customer Experience

Superior customer experience is the new business brand. The service provider that excels at persona

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What Your Customer Wants and Can’t Tell You

Use the Science of Behavioral Economics to Understand Why People Buy"The most important business bo

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The Seven Pillars of Customer Success

As a customer success leader, whose insight do you rely on for success?Your field is still maturing

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The Seven Pillars of Customer Success

As a customer success leader, whose insight do you rely on for success?Your field is still maturing

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Customer Satisfaction

This book was written as a first step in the process to empower small businesses to GUARANTEE the s

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Your Customer Compass

"Your Customer Compass" is a navigation tool to help you as you travel to the next level as a leade

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Diversity Marketing. The fine line between tapping new customer segments and compromising brand image

Bachelor Thesis from the year 2021 in the subject Business economics - Offline Marketing and Online

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Customer Service Is DEAD

Customer service is DEAD!: Mitche Graf, an Author, serial Entrepreneur & expert in customer service

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The Expectations Of Targeted Customer Segments Towards Food-Logistics-Services For Online Grocery Shopping. An Empirical Analysis with Recommendations for Action

Bachelor Thesis from the year 2018 in the subject Business economics - Supply, Production, Logistic

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The Machine Age of Customer Insight

The Machine Age of Customer Insight demonstrates the impact of machine learning and data analytics,

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The Guaranteed Customer Experience

What if you could guarantee your customers an amazing experience, and then deliver on that promise

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The Effect of Organizational Culture on Customer Satisfaction

Master's Thesis from the year 2019 in the subject Business economics - Business Management, Corpora

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Customer Value Starvation Can Kill

Read Customer Value Starvation Can Kill, and make life easier for your customers and yourself, and

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Business-to-Consumer-Marketingstrategien entlang der Customer Journey

Studienarbeit aus dem Jahr 2020 im Fachbereich Medien / Kommunikation - Public Relations, Werbung,

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Mit Customer Experience Management die Digitalisierung meistern

Die Digitalisierung ist zu einem zentralen Managementthema geworden. Manager stehen vor der Herausf

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Customer-Supplier Relationships in B2B

This book explores customer-supplier relationships in B2B markets focusing on interaction between p

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